Last updated: May 01, 2018
Thank you for shopping or registering for events at Take Up Code.
If you are not entirely satisfied with your purchase, we’re here to help. If you register for an event and find the material too advanced, too simple, or in any way not what you were expecting, then let us make things right. You’ll receive a prompt, no-hassle refund. The only thing we ask is that you do let us know within a reasonable time.
We issue refunds for digital products within 30 days of the original purchase completion of the product. Recurring or subscription purchases that are automatically processed will also be available for a refund within 30 days of each purchase completion. Recurring or subscription purchases may be cancelled at any time.
We recommend contacting us for assistance if you experience any issues receiving or downloading our products.
Live classes and events
We issue refunds for in-person or remote live classes and events within 30 days of the first day of the class or event. Refunds for recurring or subscription classes follow the same rules as for digital products.
Our physical products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.
To be eligible for a return, please make sure that:
- The product was purchased in the last 30 days.
- You obtained a Return Merchandise Number (RMN) from us. This is just to let us know that we should expect a return and from who.
To obtain a Return Merchandise Number (RMN), contact us:
- By visiting our Contact form and selecting “Request return authorization” as the subject
Send the product to:
1180 Avenue of the Americas
New York, NY, 10036
Shipping charges incurred in connection with the return of a physical product are refundable.
If you received a damaged product, please notify us immediately for assistance.
If you have any questions about our Returns and Refunds Policy, please contact us:
- By visiting our Contact form